Shipping Times & Printing Guide

1-2-3-DONE

    1. Creation Of Personalized Artwork
    • within 1-3 business days we will email you your digital file or your print proof
    2. Printing
    • if you ordered a physical print, we will sent it to our printer as soon as you approved the print
    • our printer takes between 2-5 business days to print
    3. Shipping
    • shipping depends on your location and selected shipping option
    • Regular Shipping within the US: 5-8 business days
    • Priority Mail within the US: 2-5 business days

      Choose between a digital download or a physical print in your choice of size.

      PHYSICAL PRINT

      • 1 (one) high quality print, printed on archival watercolor paper with archival inks and shipped to you (frames shown in the pictures are not included)
      • the print will ship rolled in a cardboard tube
      • you will receive an email with your proof within 1-2 business days, once the print is approved by you, we will forward it to our printer

      DIGITAL DOWNLOAD

      • your print will be emailed to you within 1-2 business days
      • a personalized high-resolution (300 dpi) JPG format in the following 3 sizes
        • 16x20" can be scaled down to 12x15", 8x10", 4x5"
        • A2 can be scaled down to A3, A4, A5, A5, 5x7"
        • 11x14"

      DETAILS

      • View all the slides for more information as well as examples of the print
      • Fill out the personalization box with your details

      HOW TO PRINT YOUR DIGITAL DOWNLOAD

      • Just download the file, print & enjoy!
      • I recommend premium card stock 270gsm (80lb) or higher, I personally use one that has a linen finish, which makes the watercolor drawings look amazing, you can find it HERE

      RECOMMENDED PRINT SERVICES

      Don't feel like printing it yourself? Purchase the physical print instead or check out one of these printing services.

       IMPORTANT PLEASE READ

      • We work with a print company that prints on archival watercolor paper using archival inks
      • If you purchase the digital download, NO physical item will be shipped.
      • You can print all digital files as many times as you would like for personal use. Please do not resell as a digital or physical item.
      • Due to the nature of a digital download, refunds will not be given after purchase. Please contact me with any concerns.
      • Please note that colors may vary slightly from computer to computer and printer to printer.

      LOVE IT

      Your happiness is my goal, if you are not 100% happy with your order for any reason, please get in touch with me so I can quickly address your concerns and work with you until you are totally satisfied. If you have any questions or would just love to chat, drop me a note at hello@ourfamilyprints.com